Customereye

American Bookworm

Media & Content • United Statesamericanbookworm.com

Review data last updated .

Based on public reviews and response behavior.

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177 reviews over 348 days (about 15 per month). Busiest month: 16% of reviews. Languages: en 93%, unknown 6%, da 1%.

Overall Score

72/100
−4.0 vs. last month4.59 ★ average rating · 177 reviews
72/100 from 177 reviews over 12 months, moderate confidence.

Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026

Score

71.7

Industry average 60.5

11.3 above average

Rating

4.59

Industry average 4.02

0.57 above average

Reply rate

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Industry average 31.2%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#215of 776 ranked in Media & Content
Top 28% · Upper Halfdown 11 from last month
#1 (best)#776 (worst)
#213Peer
#214Peer
#215This company
#216Peer
#217Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering August 2026 — 16 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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