Customereye

ISBNdirect.com

Media & Contentisbndirect.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 597 days (about 5.1 per month). Busiest month: 15% of reviews. Languages: en 86%, unknown 12%, da 1%.

Overall Score

71/100
−24.2 vs. last month4.88 ★ average rating · 100 reviews
71/100 from 100 reviews over 18 months, moderate confidence.

Media & Content average: score 57.3, rating 4.05 stars, reply rate 29.2%, over 384 ranked companies · benchmark 16 Sept 2026

Score71.2vs 57.313.9Rating4.88vs 4.050.83Reply ratevs 29.2%

Competitive Performance Rank

Among ranked Media & Content companies

#75of 384 ranked in Media & Content
Top 20% · Top Tier
#1 (best)#384 (worst)
#73Peer
#74Peer
#75This company
#76Peer
#77Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

86% of reviews positive, 14% negative

86%
positive
  • Positive86%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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