Based on public reviews and response behavior.
100 reviews over 984 days (about 3.1 per month). Busiest month: 14% of reviews. Languages: en 100%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 44.4%, over 2,068 ranked companies · benchmark 23 Oct 2026
Score
54.5
Industry average 70.9
16.4 below average
Rating
4.56
Industry average 4.63
0.07 below average
Reply rate
—
Industry average 44.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering February 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 89% negative and 11% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,068 ranked companies in Home Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.551 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.571). Review the worst months in the trend data to identify specific operational or product issues.
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