Customereye

Alleviate Financial Solutions

Finance & Insurance • United Statesalleviatefinancial.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

70/100
+16.7 vs. last month4.77 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#59of 373
Top 16% · Top Tier
#1 (best)#373 (worst)
#57Peer
#58Peer
#59This company
#60Peer
#61Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
34.4%
Product Quality
13.6%
Onboarding
10.5%
Problem Resolution
10.5%
Loyalty
9.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.7%
4
4.2%
3
0.8%
2
0.5%
1
3.8%

Based on 600 analyzed reviews. Sentiment is slipping: 85.2% of reviews in the last three months were positive, compared with 96.2% in the three months before that.

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