Customereye

Alkai

Sales & Marketingalkai.ai

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 339 days (about 9 per month). Busiest month: 30% of reviews. Languages: en 99%, es 1%.

Overall Score

56/100
4.28 ★ average rating · 100 reviews
56/100 from 100 reviews over 7 months, moderate confidence.

Sales & Marketing average: score 66.9, rating 4.24 stars, reply rate 39.1%, over 219 ranked companies · benchmark 17 Oct 2026

Score

55.8

Industry average 66.9

11.1 below average

Rating

4.28

Industry average 4.24

0.04 above average

Reply rate

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Industry average 39.1%

not measured

Competitive Performance Rank

Among ranked Sales & Marketing companies

#174of 219 ranked in Sales & Marketing
Top 79% · Bottom Tier
#1 (best)#219 (worst)
#172Peer
#173Peer
#174This company
#175Peer
#176Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering May 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Onboarding
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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