Customereye

AirportParkingInc

Automotive & Mobility • United Statesairportparkinginc.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
+17.2 vs. last month4.46 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#175of 265
Top 66% · Mid Pack
#1 (best)#265 (worst)
#173Peer
#174Peer
#175This company
#176Peer
#177Peer

Overall Customer Sentiment

Mid Pack

71% of reviews positive, 27% negative

71%
positive
  • Positive71%
  • Neutral3%
  • Negative27%

Sentiment Balance

Covering February 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 0% negative and 22% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
20.5%
Loyalty
16.0%
Customer Support
15.3%
Pricing
11.8%
Product Quality
11.0%

Most feedback concerns Onboarding.

The most common complaint theme is Problem Resolution, making up 4.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100
26/100
signal score
  • Built from a negative-review share of 33.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
75.7%
4
9.8%
3
5.5%
2
3.3%
1
5.7%

Based on 600 analyzed reviews. Sentiment is improving: 97.1% of reviews in the last three months were positive, compared with 90.2% in the three months before that.

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