Based on public reviews and response behavior.
187 reviews over 2 days (about 2846 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 54%, es 24%, de 6%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
49.1
Industry average 60.8
11.7 below average
Rating
4.48
Industry average 4.09
0.39 above average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
27% of reviews positive, 69% negative
Covering October 2026 — 187 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 27% of reviews in this period, with 69% negative and 4% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 187 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 49.1 sits in the bottom quarter of about 2,200 ranked Software & Web Services companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 95% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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