Based on public reviews and response behavior.
200 reviews over 24 days (about 254 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%, sv 1%.
Software & Web Services average: score 60.3, rating 4.04 stars, reply rate 35.6%, over 2,348 ranked companies · benchmark 1 Nov 2026
Score
43.5
Industry average 60.3
16.8 below average
Rating
4.38
Industry average 4.04
0.34 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 33% negative
Covering October 2026 — 200 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 33% negative and 3% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,348 ranked companies in Software & Web Services (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.531 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 43.5 sits in the bottom quarter of about 2,300 ranked Software & Web Services companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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