Based on public reviews and response behavior.
927 days of reviews, with a sparse monthly review flow. Busiest month: 8% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 61.7, rating 4.27 stars, reply rate 32.9%, over 1,089 ranked companies · benchmark 5 Nov 2026
Score
28.4
Industry average 61.7
33.3 below average
Rating
1.01
Industry average 4.27
3.26 below average
Reply rate
—
Industry average 32.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
14% of reviews positive, 84% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,089 ranked companies in Auto Parts & Accessories (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.642 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 28.4 sits in the bottom quarter of about 1,100 ranked Auto Parts & Accessories companies (25th percentile: 52, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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