Acnhitems

Gaming & Esports • United Statesacnhitems.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

−7.0 vs. last month4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#133of 259

Top 51% · Mid Pack

#1 (best)#259 (worst)

#131Peer

#132Peer

#133This company

#134Peer

#135Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 16% negative

81%

positive

Positive81%
Neutral2%
Negative16%

Sentiment Balance

Covering September 2024 — 59 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 24% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.7%

Response Speed

22.2%

Product Quality

15.9%

Delivery Shipping

8.1%

Loyalty

7.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 29.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

97.2%

4★

1.8%

3★

0.2%

2★

0.3%

1★

0.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.4% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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