Customereye

Ace Competitions

Professional Services • United Kingdomacecompetitions.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
4.80 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#177of 517
Top 34% · Upper Half
#1 (best)#517 (worst)
#175Peer
#176Peer
#177This company
#178Peer
#179Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative7%

Sentiment Balance

Covering November 2024 — 34 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
25.8%
Onboarding
16.9%
Pricing
13.6%
Loyalty
12.4%
Response Speed
10.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100
12/100
signal score
  • Built from a negative-review share of 12.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.8%
4
3.3%
3
1.2%
2
0.7%
1
3.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.0% of reviews in the last three months were positive, compared with 96.7% in the three months before that.

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