Based on public reviews and response behavior.
100 reviews over 48 days (about 63 per month). Busiest month: 65% of reviews — one month dominates this sample. Languages: en 87%, unknown 13%.
Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 22 Oct 2026
Score
57.7
Industry average 69.2
11.5 below average
Rating
4.79
Industry average 4.51
0.28 above average
Reply rate
—
Industry average 38.0%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering August 2026 — 25 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
AI analysis
A card that is absent means no signal qualified, not that nothing is wrong.
A recurring pain point involves learners failing official licensing exams after completing the course. Introduce a dedicated exam readiness assessment, targeted remediation modules for weak areas, and a pass-guarantee support program.
Zero reviews in the last 12 months and a 0% reply rate on Trustpilot represent a significant reputational risk. Implement an automated post-course email sequence prompting learners to leave reviews.
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