Customereye

Project Destined

Schools & Academic Education • United Statesprojectdestined.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
−5.3 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#155of 203
Top 76% · Bottom Tier
#1 (best)#203 (worst)
#153Peer
#154Peer
#155This company
#156Peer
#157Peer

Overall Customer Sentiment

Below Average

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral3%
  • Negative17%

Sentiment Balance

Covering September 2024 — 67 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 21% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
44.7%
Customer Support
14.5%
Onboarding
12.6%
Loyalty
9.6%
Pricing
6.0%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100
23/100
signal score
  • Built from a negative-review share of 23.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
87.8%
4
10.7%
3
1.3%
2
0.2%
1
0.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 99.1% in the three months before that.

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