Customereye

Google

Software & Web Servicesaccounts.google.com

Review data last updated .

Based on public reviews and response behavior.

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97 reviews over 1,326 days (about 2.2 per month). Busiest month: 9% of reviews. Languages: en 87%, es 3%, ar 2%.

Overall Score

36/100
3.34 ★ average rating · 97 reviews
36/100 from 97 reviews over 12 months, limited confidence.

Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 23 Oct 2026

Score

35.5

Industry average 60.7

25.2 below average

Rating

3.34

Industry average 4.06

0.72 below average

Reply rate

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Industry average 34.1%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#3030of 3306 ranked in Software & Web Services
Top 92% · Bottom Tierdown 161 from last month
#1 (best)#3306 (worst)
#3028Peer
#3029Peer
#3030This company
#3031Peer
#3032Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

45% of reviews positive, 54% negative

45%
positive
  • Positive45%
  • Neutral1%
  • Negative54%

Sentiment Balance

Covering October 2025 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Communication
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Loyalty
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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