Based on public reviews and response behavior.
100 reviews over 1,955 days (about 1.6 per month). Busiest month: 13% of reviews. Languages: en 100%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026
Score
64.7
Industry average 66.9
2.2 below average
Rating
4.79
Industry average 4.46
0.33 above average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering May 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,116 ranked companies in Home & Living (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.263). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 65 mentions with a sentiment score of 88.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
