Based on public reviews and response behavior.
64 reviews over 963 days (about 2 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 100%.
Home Services average: score 71.2, rating 4.65 stars, reply rate 44.6%, over 2,057 ranked companies · benchmark 23 Oct 2026
Score
75.3
Industry average 71.2
4.1 above average
Rating
5.00
Industry average 4.65
0.35 above average
Reply rate
—
Industry average 44.6%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering November 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 64 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,057 ranked companies in Home Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 45 mentions with a sentiment score of 92.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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