Based on public reviews and response behavior.
19 days of reviews, with a steady monthly review flow. Busiest month: 77% of reviews — one month dominates this sample. Languages: en 100%.
Home Services average: score 70.2, rating 4.59 stars, reply rate 46.9%, over 1,381 ranked companies · benchmark 4 Nov 2026
Score
75.2
Industry average 70.2
5.0 above average
Rating
4.24
Industry average 4.59
0.35 below average
Reply rate
—
Industry average 46.9%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 16% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,381 ranked companies in Home Services (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Loyalty" is the strongest recurring theme in the reviews: 98 mentions with a sentiment score of 85.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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