Customereye

A Ok9

Pet Products & Suppliesa-ok9.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 947 days (about 3.2 per month). Busiest month: 27% of reviews. Languages: en 100%.

Overall Score

90/100
4.68 ★ average rating · 100 reviews
90/100 from 100 reviews over 12 months, moderate confidence.

Pet Products & Supplies average: score 62.8, rating 4.25 stars, reply rate 35.6%, over 1,157 ranked companies · benchmark 6 Oct 2026

Score

90.4

Industry average 62.8

27.6 above average

Rating

4.68

Industry average 4.25

0.43 above average

Reply rate

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Industry average 35.6%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#42of 1157 ranked in Pet Products & Supplies
Top 4% · Top Tier
#1 (best)#1157 (worst)
#40Peer
#41Peer
#42This company
#43Peer
#44Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
Hidden
Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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