Customereye

Home & Roost

Pet Products & Supplies • United Kingdomhomeandroost.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 164 days (about 37 per month). Busiest month: 37% of reviews. Languages: en 97%, unknown 3%.

Overall Score

77/100
Short observation window (164 days)
+5.7 vs. last month4.71 ★ average rating · 200 reviews
77/100 from 200 reviews over 7 months, moderate confidence. trend not shown: window under six months.

Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026

Score

76.6

Industry average 65.1

11.5 above average

Rating

4.71

Industry average 4.37

0.34 above average

Reply rate

—

Industry average 37.3%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#226of 1072 ranked in Pet Products & Supplies
Top 21% · Top Tierup 82 from last month
#1 (best)#1072 (worst)
#224Peer
#225Peer
#226This company
#227Peer
#228Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

89% of reviews positive, 12% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 7 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Response Speed
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Pet Products & Supplies