Based on public reviews and response behavior.
158 reviews over 371 days (about 13 per month). Busiest month: 17% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 62.8, rating 4.25 stars, reply rate 35.6%, over 1,157 ranked companies · benchmark 6 Oct 2026
Score
89.9
Industry average 62.8
27.1 above average
Rating
4.58
Industry average 4.25
0.33 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 158 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,157 ranked companies in Pet Products & Supplies (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 89.9 places the company in the top quarter of about 1,200 ranked Pet Products & Supplies companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 100% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
