Based on public reviews and response behavior.
97 reviews over 1,097 days (about 2.7 per month). Busiest month: 9% of reviews. Languages: en 85%, it 6%, de 2%.
Food & Beverage average: score 61.9, rating 4.26 stars, reply rate 33.5%, over 2,531 ranked companies · benchmark 11 Oct 2026
Score
59.0
Industry average 61.9
2.9 below average
Rating
3.88
Industry average 4.26
0.38 below average
Reply rate
—
Industry average 33.5%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 35% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 97 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,531 ranked companies in Food & Beverage (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.548 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 3% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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