Customereye

4biddenknowledge Inc

Software & Web Services4biddenknowledge.com

Review data last updated .

Based on public reviews and response behavior.

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715 reviews over 2,175 days (about 10 per month). Busiest month: 15% of reviews. Languages: en 91%, unknown 9%.

Overall Score

56/100
4.89 ★ average rating · 715 reviews
56/100 from 715 reviews over 25 months, high confidence.

Software & Web Services average: score 59.8, rating 4.00 stars, reply rate 35.3%, over 2,465 ranked companies · benchmark 2 Nov 2026

Score

56.1

Industry average 59.8

3.7 below average

Rating

4.89

Industry average 4.00

0.89 above average

Reply rate

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Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1475of 2465 ranked in Software & Web Services
Top 60% · Mid Pack
#1 (best)#2465 (worst)
#1473Peer
#1474Peer
#1475This company
#1476Peer
#1477Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering February 2025 — 14 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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