Customereye

3D innovation

Media & Content • United States3d-innovation.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

57/100
+13.3 vs. last month4.66 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#50of 172
Top 29% · Upper Half
#1 (best)#172 (worst)
#48Peer
#49Peer
#50This company
#51Peer
#52Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering September 2019 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.0%
Product Quality
21.7%
Response Speed
14.1%
Customer Support
13.0%
Loyalty
12.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • •Built from a negative-review share of 15.3% across this company's analyzed reviews.
  • •3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5★
83.0%
4★
7.7%
3★
4.7%
2★
1.5%
1★
3.2%

Based on 600 analyzed reviews. Sentiment is slipping: 25.0% of reviews in the last three months were positive, compared with 88.9% in the three months before that.

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