Customereye

23andMe

Healthcare & Medical23andme.co.uk

Review data last updated .

Based on public reviews and response behavior.

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900 reviews over 2,838 days (about 9.7 per month). Busiest month: 5% of reviews. Languages: en 100%.

Overall Score

32/100
−9.1 vs. last month2.79 ★ average rating · 900 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#1352of 1427
Top 95% · Bottom Tier
#1 (best)#1427 (worst)
#1350Peer
#1351Peer
#1352This company
#1353Peer
#1354Peer

145 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

39% of reviews positive, 58% negative

39%
positive
  • Positive39%
  • Neutral3%
  • Negative58%

Sentiment Balance

Covering August 2026 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 56% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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