Based on public reviews and response behavior.
2,260 reviews over 1,487 days (about 46 per month). Busiest month: 8% of reviews. Languages: en 96%, unknown 1%, fr 1%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
49.5
Industry average 61.8
12.3 below average
Rating
3.43
Industry average 4.15
0.72 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 40% negative
Covering September 2026 — 27 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 41% of reviews in this period, with 56% negative and 4% neutral.
Share of theme mentions
Themes extracted from 2,260 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.153). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 49.5 sits in the bottom quarter of about 3,300 ranked Software & Web Services companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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