Customereye

11BITZ

Finance & Insurance11bit.co.in

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,113 days (about 2.7 per month). Busiest month: 47% of reviews. Languages: en 77%, es 5%, pt 4%.

Overall Score

52/100
Short observation window (1113 days)
4.38 ★ average rating · 100 reviews
52/100 from 100 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

51.6

Industry average 64.0

12.4 below average

Rating

4.38

Industry average 4.23

0.15 above average

Reply rate

—

Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#2308of 2796 ranked in Finance & Insurance
Top 83% · Bottom Tier
#1 (best)#2796 (worst)
#2306Peer
#2307Peer
#2308This company
#2309Peer
#2310Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering May 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Pricing
Hidden
Onboarding
Hidden
Problem Resolution
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Finance & Insurance