Customereye

ZoomOnline

Software & Web Serviceszoomonline.com

Review data last updated .

Based on public reviews and response behavior.

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99 reviews over 683 days (about 4.4 per month). Busiest month: 13% of reviews. Languages: en 95%, unknown 5%.

Overall Score

66/100
4.28 ★ average rating · 99 reviews
66/100 from 99 reviews over 15 months, limited confidence.

Software & Web Services average: score 56.5, rating 4.01 stars, reply rate 36.3%, over 1,089 ranked companies · benchmark 16 Sept 2026

Score66.4vs 56.59.9Rating4.28vs 4.010.27Reply ratevs 36.3%

Competitive Performance Rank

Among ranked Software & Web Services companies

#287of 1089 ranked in Software & Web Services
Top 26% · Upper Half
#1 (best)#1089 (worst)
#285Peer
#286Peer
#287This company
#288Peer
#289Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

71% of reviews positive, 25% negative

71%
positive
  • Positive71%
  • Neutral4%
  • Negative25%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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