Customereye

Bright

Software & Web Servicesbrightsg.com

Review data last updated .

Based on public reviews and response behavior.

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184 reviews over 358 days (about 16 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

53/100
−39.2 vs. last month3.81 ★ average rating · 184 reviews
53/100 from 184 reviews over 12 months, moderate confidence.

Software & Web Services average: score 56.5, rating 4.01 stars, reply rate 36.3%, over 1,089 ranked companies · benchmark 16 Sept 2026

Score53.2vs 56.53.3Rating3.81vs 4.010.20Reply ratevs 36.3%

Competitive Performance Rank

Among ranked Software & Web Services companies

#626of 1089 ranked in Software & Web Services
Top 57% · Mid Pack
#1 (best)#1089 (worst)
#624Peer
#625Peer
#626This company
#627Peer
#628Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 25% negative

72%
positive
  • Positive72%
  • Neutral3%
  • Negative25%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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