Based on public reviews and response behavior.
2,088 reviews over 2,414 days (about 26 per month). Busiest month: 9% of reviews. Languages: en 98%, unknown 2%, fr 0%.
Supplements & Nutrition average: score 63.1, rating 4.42 stars, reply rate 44.5%, over 776 ranked companies · benchmark 8 Oct 2026
Score
55.4
Industry average 63.1
7.7 below average
Rating
3.64
Industry average 4.42
0.78 below average
Reply rate
—
Industry average 44.5%
not measured
Among ranked Supplements & Nutrition companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 33% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 2,088 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Supplements & Nutrition (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.150). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 991 mentions with a sentiment score of 75.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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