Customereye

Aaptiv

Supplements & Nutrition • United Statesaaptiv.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
+15.8 vs. last month3.31 ★ average rating · 1,795 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#264of 301
Top 88% · Bottom Tier
#1 (best)#301 (worst)
#262Peer
#263Peer
#264This company
#265Peer
#266Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 34% negative

64%
positive
  • Positive64%
  • Neutral2%
  • Negative34%

Sentiment Balance

Covering August 2026 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 56% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,783 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.9%
Loyalty
17.3%
Pricing
16.4%
Customer Support
12.1%
Communication
9.5%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 9.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH69/100
69/100
signal score
  • Built from a negative-review share of 33.9% across this company's analyzed reviews.
  • 32 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating
5
45.7%
4
8.2%
3
8.1%
2
7.3%
1
30.7%

Based on 1,795 analyzed reviews. Sentiment is slipping: 36.4% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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