Customereye

SupplementWarehouse

Supplements & Nutrition • United Stateswww.supplementwarehouse.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
+16.6 vs. last month3.98 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#111of 301
Top 37% · Upper Half
#1 (best)#301 (worst)
#109Peer
#110Peer
#111This company
#112Peer
#113Peer

Overall Customer Sentiment

Above Average

64% of reviews positive, 34% negative

64%
positive
  • Positive64%
  • Neutral3%
  • Negative34%

Sentiment Balance

Covering May 2026 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 959 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.3%
Pricing
14.9%
Product Quality
12.5%
Loyalty
12.4%
Response Speed
12.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100
54/100
signal score
  • Built from a negative-review share of 33.8% across this company's analyzed reviews.
  • 17 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
63.0%
4
11.4%
3
4.2%
2
3.8%
1
17.6%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 92.9% of reviews in the last three months were positive, compared with 92.0% in the three months before that.

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