InnovativeCBD

Supplements & Nutrition • United Statesinnovativecbd.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

−12.3 vs. last month4.64 ★ average rating · 391 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#257of 301

Top 85% · Bottom Tier

#1 (best)#301 (worst)

#255Peer

#256Peer

#257This company

#258Peer

#259Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 25% negative

72%

positive

Positive72%
Neutral3%
Negative25%

Sentiment Balance

Covering August 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 381 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.5%

Product Quality

19.1%

Loyalty

15.3%

Customer Support

14.9%

Response Speed

11.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100

26/100

signal score

•Built from a negative-review share of 36.0% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

85.9%

4★

3.6%

3★

3.8%

2★

2.3%

1★

4.3%

Based on 391 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 94.7% in the three months before that.

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