Based on public reviews and response behavior.
Among fully-analyzed Jobs & Recruitment companies
67% of reviews positive, 31% negative
Covering August 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 47% negative and 0% neutral.
Showing 1,200 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Customer Support.
The most common complaint theme is Communication, making up 7.0% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 1,200 analyzed reviews. Sentiment is slipping: 73.5% of reviews in the last three months were positive, compared with 78.7% in the three months before that.
