Customereye

ZipRecruiter

Jobs & Recruitment • United Statesziprecruiter.com

Review data last updated .

Based on public reviews and response behavior.

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1,250 reviews over 2,038 days (about 19 per month). Busiest month: 10% of reviews. Languages: en 95%, unknown 4%, af 1%.

Overall Score

74/100
−7.5 vs. last month4.17 ★ average rating · 1,250 reviews
74/100 from 1,250 reviews over 19 months, high confidence.

Jobs & Recruitment average: score 66.5, rating 4.37 stars, reply rate 44.9%, over 368 ranked companies · benchmark 6 Oct 2026

Score

73.5

Industry average 66.5

7.0 above average

Rating

4.17

Industry average 4.37

0.20 below average

Reply rate

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Industry average 44.9%

not measured

Competitive Performance Rank

Among ranked Jobs & Recruitment companies

#140of 368 ranked in Jobs & Recruitment
Top 38% · Upper Half
#1 (best)#368 (worst)
#138Peer
#139Peer
#140This company
#141Peer
#142Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

67% of reviews positive, 32% negative

67%
positive
  • Positive67%
  • Neutral2%
  • Negative32%

Sentiment Balance

Covering August 2026 — 16 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Problem Resolution
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Communication
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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