Adecco UK

Jobs & Recruitment • United Kingdomadecco.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

3.58 ★ average rating · 1,008 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#68of 78

Top 87% · Bottom Tier

#1 (best)#78 (worst)

#66Peer

#67Peer

#68This company

#69Peer

#70Peer

Overall Customer Sentiment

Below Average

63% of reviews positive, 36% negative

63%

positive

Positive63%
Neutral1%
Negative36%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,006 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.4%

Loyalty

16.3%

Product Quality

14.0%

Communication

12.2%

Onboarding

8.7%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 12.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 36.4% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

59.2%

4★

4.4%

3★

2.4%

2★

2.9%

1★

31.2%

Based on 1,008 analyzed reviews. Sentiment is improving: 90.0% of reviews in the last three months were positive, compared with 81.2% in the three months before that.

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