Customereye

Wonsulting

Jobs & Recruitment • United Stateswonsulting.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+14.6 vs. last month4.48 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#53of 78
Top 68% · Mid Pack
#1 (best)#78 (worst)
#51Peer
#52Peer
#53This company
#54Peer
#55Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering August 2024 — 142 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 18% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
32.3%
Product Quality
14.9%
Loyalty
13.1%
Pricing
9.0%
Onboarding
7.4%

Most feedback concerns Customer Support.

The most common complaint theme is Value For Money, making up 1.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 19.7% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
83.5%
4
2.8%
3
1.5%
2
2.5%
1
9.7%

Based on 600 analyzed reviews. Sentiment is improving: 97.3% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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