Customereye

ZA Electrical Ltd.

Home Services • United Kingdomzaelectrical.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,154 days (about 1.4 per month). Busiest month: 12% of reviews. Languages: en 99%, unknown 1%.

Overall Score

91/100
4.90 ★ average rating · 100 reviews
91/100 from 100 reviews over 13 months, moderate confidence.

Home Services average: score 70.3, rating 4.59 stars, reply rate 47.0%, over 1,379 ranked companies · benchmark 31 Oct 2026

Score

90.6

Industry average 70.3

20.3 above average

Rating

4.90

Industry average 4.59

0.31 above average

Reply rate

—

Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#102of 1379 ranked in Home Services
Top 7% · Top Tier
#1 (best)#1379 (worst)
#100Peer
#101Peer
#102This company
#103Peer
#104Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

87% of reviews positive, 9% negative

87%
positive
  • Positive87%
  • Neutral4%
  • Negative9%

Sentiment Balance

Covering December 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Response Speed
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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