Customereye

Your Tea

Food & Beverage • United Statesyourtea.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 3,218 days (about 0.9 per month). Busiest month: 17% of reviews. Languages: en 89%, unknown 11%.

Overall Score

54/100
4.22 ★ average rating · 100 reviews
54/100 from 100 reviews over 8 months, moderate confidence.

Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026

Score

54.0

Industry average 63.2

9.2 below average

Rating

4.22

Industry average 4.25

0.03 below average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1697of 2214 ranked in Food & Beverage
Top 77% · Bottom Tier
#1 (best)#2214 (worst)
#1695Peer
#1696Peer
#1697This company
#1698Peer
#1699Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering February 2019 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Pricing
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Product Quality
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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