Based on public reviews and response behavior.
946 reviews over 4,474 days (about 6.4 per month). Busiest month: 7% of reviews. Languages: en 100%, unknown 0%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 23 Oct 2026
Score
52.3
Industry average 71.4
19.1 below average
Rating
3.26
Industry average 4.67
1.41 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 43% negative
Covering August 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 946 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,040 ranked companies in Home Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 52.3 sits in the bottom quarter of about 2,100 ranked Home Services companies (25th percentile: 62, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 95% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99