Based on public reviews and response behavior.
600 reviews over 1,118 days (about 16 per month). Busiest month: 25% of reviews.
Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,294 ranked companies · benchmark 8 Oct 2026
Score
73.1
Industry average 61.8
11.3 above average
Rating
4.75
Industry average 4.27
0.48 above average
Reply rate
—
Industry average 33.9%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 6% negative
Covering November 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,294 ranked companies in Food & Beverage (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 73.1 places the company in the top quarter of about 2,300 ranked Food & Beverage companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 94% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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