Degusta Box

Food & Beverage • Spainwww.degustabox.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

63/100

−21.2 vs. last month3.74 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#128of 551

Top 23% · Top Tier

#1 (best)#551 (worst)

#126Peer

#127Peer

#128This company

#129Peer

#130Peer

Overall Customer Sentiment

Category Leader

72% of reviews positive, 27% negative

72%

positive

Positive72%
Neutral1%
Negative27%

Sentiment Balance

Covering November 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 558 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

18.4%

Pricing

15.5%

Delivery Shipping

14.7%

Product Quality

14.5%

Customer Support

11.4%

Most feedback concerns Loyalty.

The most common complaint theme is Delivery Shipping, making up 14.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100

62/100

signal score

•Built from a negative-review share of 26.7% across this company's analyzed reviews.
•29 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

58.8%

4★

9.0%

3★

3.5%

2★

4.5%

1★

24.2%

Based on 600 analyzed reviews. Sentiment is slipping: 44.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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