Based on public reviews and response behavior.
727 reviews over 2,153 days (about 10 per month). Busiest month: 27% of reviews. Languages: en 90%, unknown 9%, fr 1%.
Appliances & Home Electronics average: score 58.6, rating 3.94 stars, reply rate 34.5%, over 956 ranked companies · benchmark 2 Nov 2026
Score
66.7
Industry average 58.6
8.1 above average
Rating
4.10
Industry average 3.94
0.16 above average
Reply rate
—
Industry average 34.5%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering September 2026 — 199 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 1% neutral.
Share of theme mentions
Themes from the 727 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 956 ranked companies in Appliances & Home Electronics (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 13% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 228 mentions with a sentiment score of 87.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
