Based on public reviews and response behavior.
167 reviews over 97 days (about 52 per month). Busiest month: 32% of reviews. Languages: en 95%, unknown 4%, it 1%.
Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026
Score
78.4
Industry average 66.1
12.3 above average
Rating
3.80
Industry average 4.23
0.43 below average
Reply rate
—
Industry average 51.2%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering August 2026 — 35 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 167 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 504 ranked companies in Energy & Utilities (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.246 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 78.4 places the company in the top quarter of about 500 ranked Energy & Utilities companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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