Customereye

Yes.Fit

Sports & Fitness • United Statesyes.fit

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
4.47 ★ average rating · 631 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#8of 174
Top 5% · Top Tier
#1 (best)#174 (worst)
#6Peer
#7Peer
#8This company
#9Peer
#10Peer

Overall Customer Sentiment

Category Leader

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering May 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 601 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.9%
Customer Support
16.4%
Loyalty
15.1%
Pricing
8.7%
Response Speed
8.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 11.4% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
71.2%
4
15.2%
3
6.5%
2
3.3%
1
3.8%

Based on 631 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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