Customereye

XConvert

Software & Web Servicesxconvert.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 104 days (about 29 per month). Busiest month: 32% of reviews. Languages: en 93%, es 2%, vi 2%.

Overall Score

73/100
Short observation window (104 days)
−4.0 vs. last month4.94 ★ average rating · 100 reviews
73/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 59.5, rating 4.07 stars, reply rate 35.6%, over 2,167 ranked companies · benchmark 8 Oct 2026

Score

72.7

Industry average 59.5

13.2 above average

Rating

4.94

Industry average 4.07

0.87 above average

Reply rate

—

Industry average 35.6%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#466of 2167 ranked in Software & Web Services
Top 22% · Top Tierup 9 from last month
#1 (best)#2167 (worst)
#464Peer
#465Peer
#466This company
#467Peer
#468Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering September 2026 — 13 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Response Speed
Hidden
Onboarding
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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