Based on public reviews and response behavior.
100 reviews over 366 days (about 8.3 per month). Busiest month: 15% of reviews. Languages: en 100%.
Software & Web Services average: score 59.5, rating 4.07 stars, reply rate 35.6%, over 2,167 ranked companies · benchmark 8 Oct 2026
Score
73.2
Industry average 59.5
13.7 above average
Rating
4.43
Industry average 4.07
0.36 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering August 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,167 ranked companies in Software & Web Services (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.177 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.136). Review the worst months in the trend data to identify specific operational or product issues.
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