Zero Gravity

Professional Certification & Skills • United Kingdomwww.zerogravity.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

60/100

−13.8 vs. last month4.91 ★ average rating · 601 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#76of 281

Top 27% · Upper Half

#1 (best)#281 (worst)

#74Peer

#75Peer

#76This company

#77Peer

#78Peer

Overall Customer Sentiment

Above Average

94% of reviews positive, 5% negative

94%

positive

Positive94%
Neutral1%
Negative5%

Sentiment Balance

Covering August 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

35.3%

Product Quality

18.4%

Loyalty

14.6%

Onboarding

11.0%

Pricing

6.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW5/100

5/100

signal score

•Built from a negative-review share of 4.8% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

92.3%

4★

7.2%

3★

0.2%

2★

0.0%

1★

0.3%

Based on 601 analyzed reviews. Sentiment is holding steady: 98.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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