Based on public reviews and response behavior.
100 reviews over 673 days (about 4.5 per month). Busiest month: 10% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
19.3
Industry average 65.0
45.7 below average
Rating
1.04
Industry average 4.38
3.34 below average
Reply rate
—
Industry average 37.2%
not measured
Not ranked
no reviews in the last 12 months
8% of reviews positive, 91% negative
Covering June 2025 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.319 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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