Customereye

Weybridge Audio

Appliances & Home Electronics • United Kingdomwww.weybridge-audio.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

71/100
4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#2of 189
Top 1% · Top Tier
#1 (best)#189 (worst)
#1Peer
#2This company
#3Peer
#4Peer
#5Peer

Overall Customer Sentiment

Category Leader

89% of reviews positive, 9% negative

89%
positive
  • Positive89%
  • Neutral2%
  • Negative9%

Sentiment Balance

Covering October 2024 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 581 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
22.8%
Product Quality
18.9%
Delivery Shipping
16.4%
Loyalty
12.3%
Response Speed
10.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • •Built from a negative-review share of 18.7% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5★
97.5%
4★
1.7%
3★
0.2%
2★
0.0%
1★
0.7%

Based on 600 analyzed reviews. Sentiment is slipping: 95.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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