Healthcare & Medicalwww.westgreensurgery.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 647 days (about 4.7 per month). Busiest month: 29% of reviews. Languages: en 99%, pt 1%.
Healthcare & Medical average: score 66.5, rating 4.37 stars, reply rate 44.7%, over 2,990 ranked companies · benchmark 23 Oct 2026
Score
69.5
Industry average 66.5
3.0 above average
Rating
4.66
Industry average 4.37
0.29 above average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering July 2026 — 29 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,990 ranked companies in Healthcare & Medical (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 35 mentions with a sentiment score of 89.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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