Finance & Insurance • United Kingdomwww.westbrom.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,553 days (about 2 per month). Busiest month: 6% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,888 ranked companies · benchmark 1 Nov 2026
Score
65.5
Industry average 63.6
1.9 above average
Rating
2.49
Industry average 4.19
1.70 below average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
49% of reviews positive, 49% negative
Covering October 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,888 ranked companies in Finance & Insurance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 79% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
An average rating of 2.49 stars is 1.7 below the Finance & Insurance average of 4.2. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
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